In this one-day training, you will get to know generative AI using the Microsoft Copilot 365 platform. You will discover how the AI tool Copilot works, what distinguishes Copilot from ChatGPT and Claude, and how to use it smartly in your daily work within the Microsoft 365 environment. Through hands-on exercises, you will learn to prompt effectively and explore practical applications in tools you already use every day, such as Teams, Outlook, Word, and Excel. No technical background is required, just curiosity.

What you will learn

• What generative AI is and how the Copilot tool works.
• How to write effective prompts using proven prompt engineering techniques.
• Using Copilot 365 within Teams, Outlook, Word, and Excel.
• Practical use cases by role and sector: from text and analysis to brainstorming and summarizing.
• The ethical and secure use of AI in the workplace.
• The difference between Copilot 365, ChatGPT, and Claude, and when to use which tool.

Content (general program)

Part 1 – What is generative AI?

• How do LLMs work, what can AI do and what can't it do, and where does Copilot 365 fit into the landscape?

Part 2 – Getting to know Copilot 365

• The interface, capabilities, and the difference between ChatGPT and Claude.

Part 3 – Prompt engineering in practice

• Techniques for better prompts: context, instructions, examples, and iteration.

Part 4 – Copilot in Microsoft 365

• Applying Copilot in Teams, Outlook, Word, and Excel for daily tasks.

Part 5 – Practical applications

• Use cases by role and sector: writing, analyzing, summarizing, brainstorming, and more.

Part 6 – Ethics, security & responsible AI use

• What can you share with AI, how do you spot errors, and how do you use AI responsibly?

Part 7 – Wrap-up & Q&A

• Personal action items, next steps, and questions.

• Anyone who wants to get started with generative AI; no technical background required.
• Office staff, knowledge workers, and professionals who work with Microsoft 365 daily.
• Beginners who want to get to know Copilot and AI in a practical, accessible way.

Prerequisites

• No prior knowledge required