In this one-day training, you will get to know generative AI using ChatGPT as a platform. You will discover how the AI tool ChatGPT works, what sets ChatGPT apart from Claude and Copilot, and how to use it smartly in your daily work. Through hands-on exercises, you will learn how to prompt effectively, work with ChatGPT Projects, and explore practical applications that are directly relevant to your role. No technical background is required, just curiosity.

What you will learn

• What generative AI is and how ChatGPT works.
• How to write effective prompts using proven prompt engineering techniques.
• Working with ChatGPT Projects and memory for consistent results.
• Practical use cases by role and sector: from text and analysis to brainstorming and summarizing.
• The ethical and secure use of AI in the workplace.
• The difference between ChatGPT, Claude, and Copilot and when to use which tool.

Content (general program)

Part 1 – What is generative AI?

• How do LLMs work, what can AI do and what can't it do, and where does ChatGPT fit into the landscape?

Part 2 – Getting to know ChatGPT

• The interface, capabilities, and the difference between Claude and Copilot.

Part 3 – Prompt engineering in practice

• Techniques for better prompts: context, instructions, examples, and iteration.

Part 4 – ChatGPT Projects & memory

• Creating projects, setting instructions, and achieving consistent results.

Part 5 – Practical applications

• Use cases by role and sector: writing, analyzing, summarizing, brainstorming, and more.

Part 6 – Ethics, security & responsible AI use

• What can you share with AI, how do you spot errors, and how do you use AI responsibly?

Part 7 – Wrap-up & Q&A

• Personal action items, next steps, and questions.

• Anyone who wants to get started with generative AI; no technical background required.
• Professionals who want to integrate AI into their work.
• Beginners who want to get acquainted with ChatGPT and AI in a practical, accessible way.

Prerequisites

• No prior knowledge required